Ahead of election, Lyft CEO details company’s newest efforts to boost voter turnout

Ahead of election, Lyft CEO details company’s newest efforts to boost voter turnout
Ahead of election, Lyft CEO details company’s newest efforts to boost voter turnout
Hill Street Studios/Getty Images

(NEW YORK) — Ahead of the upcoming election in November, the popular ride-sharing service Lyft announced a partnership that its CEO said he hopes continues the company’s mission to bring more people — especially younger voters — to the polls.

Lyft CEO David Risher told ABC News in an interview that ahead of the upcoming election, he wanted to increase the company’s footprint when it comes to increasing voter turnout.

“One of the most important things you can do to keep the community active and engaged is to make sure they have easy access to the polls,” Risher said in the company’s Washington, D.C., office.

That includes a partnership between Lyft and Levi Strauss & Co., Showtime and MTV to launch a new non-partisan initiative to increase voting among community college students.

The new initiative, the Community College Commitment, comes as community colleges’ enrollments are expected to swell over the next seven years. The National Center for Education Statistics said that by 2031, enrollment in two-year institutions is projected to increase from 4.7 million students in the fall of 2021 to 5.3 million students by fall 2031. The Community College Commitment aims to increase voter turnout by 500,000 new voters by 2028.

Starting good voting habits when you’re young is important, Risher said, and one of the reasons the partnership is targeting college students.

“If you start voting when you’re young, it becomes part of your life. It’s a habit to build,” Risher said.

The Community College Commitment works to address that effort through a Get Out The Vote community college competition, which will allow community colleges that host registration drives and voter education events to be entered into a competition to have a live on-campus concert on Oct. 29 to coincide with Vote Early Day.

Also, Lyft announced earlier this week that it will offer discounted rides to the polls on Election Day — a move it has made in previous years as well.

For Lyft, focusing on voting access has been a decadelong effort, Risher said. Back in 2014, the ride-share company began focusing on voting access to the polls, which it says has helped more than 3 million people vote over the past decade.

“For me, it was more about doubling down on something we’re already pretty good at,” Risher said of the company’s ability to transport people via ride-share, bikes and scooters all in one app.

Lyft has several other initiatives that the company hopes will increase voter turnout. For the election in November, Lyft will be working with several nonprofit organizations to get voters to the polls through the distribution of special ride codes to people in their respective networks who are in need of transportation. One of the nonprofit organizations is the National Association for the Advancement of Colored People.

National Director of the NAACP Youth & College Division Wisdom Cole said in a statement to ABC News that “it is crucial that college students have access to the tools they need to bring their power to the polls.”

“The reality is, many young people, especially young Black people, are disenfranchised by a lack of basic knowledge and resources,” Cole said. “That’s why we’re proud to continue partnering with Lyft to ensure that obstacles such as transportation do not become barriers to casting an effective ballot.”

In addition to ride-sharing plans, Lyft will work with partners such as the League of Women Voters, When We All Vote and VoteRiders to help riders, drivers and Lyft team members register to vote and educate them on voting ID requirements. Additionally, Lyft employees will be able to volunteer to become poll workers.

“There’s a great saying, which is ‘if you want to go fast, go alone, if you want to go far, go together,'” Risher said. “So you find coalitions that can advance whatever it is you’re trying to get done to impact the world.”

Copyright © 2024, ABC Audio. All rights reserved.

Tipping point: Viral video sparks questions about gratuities

Tipping point: Viral video sparks questions about gratuities
Tipping point: Viral video sparks questions about gratuities
Tetra Images/Getty Images

(NEW YORK) — Tipping has seen a shift, especially compared to pre-pandemic, when the cost of food and everything else was lower, but one man’s recent experience that went viral on social media has sparked new questions around gratuities.

Mark O’Brien shared a video on Instagram showing an electronic screen that displayed the suggested tip percentages on his $27 check total. The problem he said, “15% of $27 is not $6, 18% of 27 is not $7, 20% is not $8.”

The fuzzy math prompted hundreds of varied comments from viewers, with some writing that “restaurants need to pay their employees, not us,” and one person arguing that “tipping is out of control.”

The payment device in the video, however, displays a disclaimer that states “tip is calculated after tax and before discounts.”

The unnamed restaurant said that O’Brien received a discount for the cost of an entree, which he sent back to the kitchen. And while he wasn’t charged for that item, the discounted cost was included in the tipping calculations.

“This is not a scam. We have a disclaimer that alerts guests that the tip is calculated before discounts. We also allow for a custom tip for guests’ convenience,” a representative for the restaurant told ABC News.

O’Brien claimed the discount wasn’t made clear to him.

“I just want people to be alert to it,” he told ABC News about why he chose to speak out. “But definitely don’t take it out on the servers for sure, because they’re just trying to make a living like everybody else.”

John Waldmann, founder and CEO of restaurant software Homebase, told ABC News the confusion and frustration surrounding tipping these days is not totally surprising.

“Part of the consumer frustration is the expectations and behaviors around tipping changed dramatically in the last four years,” Waldmann said. “I think that that has really confused a lot of people.”

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Airbnb launches stays at “Up” house, “Inside Out” headquarters and more ‘Icons’

Airbnb launches stays at “Up” house, “Inside Out” headquarters and more ‘Icons’
Airbnb launches stays at “Up” house, “Inside Out” headquarters and more ‘Icons’
Nikolas Kokovlis/NurPhoto via Getty Images

(NEW YORK) — Looking for a unique vacation destination?

Airbnb is offering customers an opportunity to stay in famous homes and places such as a re-creation of the Up house from Pixar’s 2009 animated movie.

Photos show the Up house, home to the fictional Carl Fredricksen and his late wife Ellie, brought to life with photos of the couple and just like in the movie, held up by 8,000 balloons among the red rocks of Abiquiu, New Mexico.

The Up house is part of Airbnb’s new “Icons” series, launched May 1, with 11 special locations. Airbnb expects to offer additional listings later this year.

“Icons take you inside worlds that only existed in your imagination—until now,” Airbnb co-founder and CEO Brian Chesky said in a statement. “As life becomes increasingly digital, we’re focused on bringing more magic into the real world. With Icons, we’ve created the most extraordinary experiences on Earth.”

Alongside the Up house, Airbnb has listings for stays at the headquarters from Disney and Pixar’s Inside Out, Prince’s Purple Rain house in Minneapolis, Marvel’s X-Mansion from the X-Men franchise in Westchester, New York, Kevin Hart’s pop-up Coramino Live Lounge and more, including a few abroad, such as the Musée d’Orsay in Paris and Ferrari Museum in Maranello, Italy.

Airbnb customers can request to book “Icons,” which are free or under $100, but listings are limited to “lucky guests” who are chosen to receive one of over 4,000 digital golden tickets.

The Walt Disney Company is the parent company of ABC News, “Good Morning America” and Pixar.

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Martinelli’s apple juice recalled over high arsenic levels, sold at Whole Foods, Kroger and more

Martinelli’s apple juice recalled over high arsenic levels, sold at Whole Foods, Kroger and more
Martinelli’s apple juice recalled over high arsenic levels, sold at Whole Foods, Kroger and more
S. Martinelli & Co.

(NEW YORK) — Martinelli’s has voluntarily recalled a single lot of its apple juice that was distributed to five major retailers after it tested for arsenic levels higher than U.S. Food and Drug Administration standards.

S. Martinelli & Co. stated in a recall notice dated April 16, 2024, that the recall was initiated as “a result of sampling by the State of Maryland that found samples from one production lot of Martinelli’s apple juice, sold in one-liter glass bottles, tested above the guidance action level for inorganic arsenic in apple juice set by the FDA in June 2023.”

Last year the FDA issued guidance that lowered the industry action level for inorganic arsenic in apple juice from 23 parts per billion to 10 ppb, which is in line with the requirements for water.

“The Maryland Department of Health reported that test results for the March 2023 production lot at issue showed 11.6 ppb for inorganic arsenic, which is 1.6 ppb higher than the industry action level,” the company said.

S. Martinelli & Company sent the letter to alert retail partners of the affected products, which include 33.8-ounce bottles with a “Best By” date of March 9, 2026, or March 10, 2026, as seen on the front of the bottle above the label.

“The product was shipped between March 13, 2023, and September 27, 2023, with the majority of the product shipped before July 28, 2023,” the company said.

As of time of publication, no illnesses or complaints tied to the recalled products had been reported, according to the company. No other production dates or Martinelli products are impacted by this recall.

The California-based beverage producer did not immediately respond to ABC News’ request for comment.

According to the store locator on Martinelli’s website, the 1-liter glass bottles are sold at Kroger, Publix, Target, Winn-Dixie and Whole Foods.

The beverage maker asked partners in its letter to examine inventory and “immediately discontinue distributing and selling the identified lot.”

“If any of this lot remains in your stores, please remove it from your shelves,” the company added.

Consumers with additional questions or concerns about the recall can call Martinelli’s toll free at 1-800-662-1868.

Copyright © 2024, ABC Audio. All rights reserved.

Fed expected to hold interests rates steady at highest level since 2001

Fed expected to hold interests rates steady at highest level since 2001
Fed expected to hold interests rates steady at highest level since 2001
Bloomberg Creative/Getty Images

(WASHINGTON) — The Federal Reserve is set to announce a decision on Wednesday about whether to adjust its benchmark interest rate, just days after new government data showed that the economy is cooling off.

The slowdown has coincided with a months-long stretch of stubborn inflation, putting pressure on the Fed to keep interest rates high despite a risk of hindering economic activity with expensive borrowing costs.

Economists widely expect the Fed to leave interest rates unchanged. Such a move would push back rate cuts that the central bank expects to make some time this year.

At its most recent meeting, in March, the Fed stuck to its previous projection of three rate cuts by the end of 2024, even as it opted to hold interest rates steady for the fifth consecutive time.

That approach has amounted to a prolonged pause of the aggressive rate hiking cycle that began roughly two years ago when the central bank sought to rein in rapid price increases.

Inflation has fallen significantly from a peak of 9.1% but it remains more than a percentage point higher than the Fed’s target rate of 2%.

Interest rate cuts would lower borrowing costs for consumers and businesses, potentially triggering a burst of economic activity through greater household spending and company investment.

But the Fed risks a rebound of inflation if it cuts interest rates too quickly, since stronger consumer demand on top of solid economic activity could lead to an acceleration of price increases.

The recent economic cooldown, meanwhile, could complicate the posture taken up by the Fed.

The U.S. economy slowed dramatically at the outset of 2024, though it continued to grow at a solid pace, according to data released by the U.S. Commerce Department last week.

Gross domestic product, a measure of all the goods and services produced in the economy, recorded 1.6% annual growth over the first three months of the year, the Commerce Department said this week.

That figure came in well below expectations, marking a steep slowdown from a 3.4% annual rate measured over the final quarter of last year.

In March, before the latest GDP data, Fed Chair Jerome Powell said a combination of elevated inflation and economic fortitude offered the Fed an opportunity to hold rates steady at highly elevated levels, since the central bank ran little immediate risk of triggering a downturn.

“On inflation, it’s too soon to say whether the recent readings represent more than just a bump,” Powell told a business conference at Stanford University.

“Given the strength of the economy and progress on inflation so far, we have time to let the incoming data guide our decisions on policy,” Powell added.

Economists who recently spoke to ABC News downplayed any alarm raised by the GDP finding last week, saying resilient consumer spending continues to propel stable growth.

But, they added, the Fed could face a difficult position if a gradual cooldown persists alongside elevated inflation. That trend could force the Federal Reserve to keep interest rates high even as the economy falters.

The Fed Funds rate stands between 5.25% and 5.5%, matching its highest level since 2001.

Copyright © 2024, ABC Audio. All rights reserved.

Fed expected to hold interest rates steady at highest level since 2001

Fed expected to hold interests rates steady at highest level since 2001
Fed expected to hold interests rates steady at highest level since 2001
Bloomberg Creative/Getty Images

(WASHINGTON) — The Federal Reserve is set to announce a decision on Wednesday about whether to adjust its benchmark interest rate, just days after new government data showed that the economy is cooling off.

The slowdown has coincided with a months-long stretch of stubborn inflation, putting pressure on the Fed to keep interest rates high despite a risk of hindering economic activity with expensive borrowing costs.

Economists widely expect the Fed to leave interest rates unchanged. Such a move would push back rate cuts that the central bank expects to make some time this year.

At its most recent meeting, in March, the Fed stuck to its previous projection of three rate cuts by the end of 2024, even as it opted to hold interest rates steady for the fifth consecutive time.

That approach has amounted to a prolonged pause of the aggressive rate hiking cycle that began roughly two years ago when the central bank sought to rein in rapid price increases.

Inflation has fallen significantly from a peak of 9.1% but it remains more than a percentage point higher than the Fed’s target rate of 2%.

Interest rate cuts would lower borrowing costs for consumers and businesses, potentially triggering a burst of economic activity through greater household spending and company investment.

But the Fed risks a rebound of inflation if it cuts interest rates too quickly, since stronger consumer demand on top of solid economic activity could lead to an acceleration of price increases.

The recent economic cooldown, meanwhile, could complicate the posture taken up by the Fed.

The U.S. economy slowed dramatically at the outset of 2024, though it continued to grow at a solid pace, according to data released by the U.S. Commerce Department last week.

Gross domestic product, a measure of all the goods and services produced in the economy, recorded 1.6% annual growth over the first three months of the year, the Commerce Department said this week.

That figure came in well below expectations, marking a steep slowdown from a 3.4% annual rate measured over the final quarter of last year.

In March, before the latest GDP data, Fed Chair Jerome Powell said a combination of elevated inflation and economic fortitude offered the Fed an opportunity to hold rates steady at highly elevated levels, since the central bank ran little immediate risk of triggering a downturn.

“On inflation, it’s too soon to say whether the recent readings represent more than just a bump,” Powell told a business conference at Stanford University.

“Given the strength of the economy and progress on inflation so far, we have time to let the incoming data guide our decisions on policy,” Powell added.

Economists who recently spoke to ABC News downplayed any alarm raised by the GDP finding last week, saying resilient consumer spending continues to propel stable growth.

But, they added, the Fed could face a difficult position if a gradual cooldown persists alongside elevated inflation. That trend could force the Federal Reserve to keep interest rates high even as the economy falters.

The Fed Funds rate stands between 5.25% and 5.5%, matching its highest level since 2001.

Copyright © 2024, ABC Audio. All rights reserved.

It’s not too late to book summer travel deals, these expert tips make it easier

It’s not too late to book summer travel deals, these expert tips make it easier
It’s not too late to book summer travel deals, these expert tips make it easier
onurdongel/Getty Images

(NEW YORK) — For anyone still in planning mode for summer vacation, some experts say right now may be the best time to book the trip.

Founder of The Points Guy Brian Kelly explained to ABC News’ Good Morning America that the best booking timeframe, known as the goldilocks window, can offer travelers serious savings.

“When traveling internationally, you wanna book at least 60 days in advance and domestic, the sweet spot is usually 45 days,” he said.

While airlines are already bracing for record travel this summer, Kelly said to go with the deals rather than the specific destination.

“Demand for travel is strong, especially intergenerational travel,” he said. “I recommend — choose the destination where the deals are so you can spend less on airfare and hotels and spend more at your destination.”

Whether you prefer road trips or all-inclusive resorts or cruises, travel experts are seeing deals across the board if you know where to look.

“We’ve seen great airfares this summer to Hawaii — JFK to Honolulu we’re seeing in the $400 [range] which is 40% below historical prices,” Kelly said.

International hotspots this summer like Europe, for example, has airfare that’s 10% less on average than the same time last year, according to travel booking site Hopper. The average summer airfare, Hopper found, is $325 domestically and $1,000 internationally.

Hot summer airfare deals this week

Boston to Barcelona can be booked for as low as $493 round trip.

Chicago to Paris has airfare as low as $571 round trip.

And Kelly reminded travelers that the key to getting the best deal is knowing how and where to save.

“There’s not one day of the week where cheap fares magically appear. If you travel on Tuesdays and Saturdays in general, those days are cheaper than flying on a Thursday, Friday or Sunday,” he said.

Golden rule for booking flights: Advanced purchase requirement

Travel expert Scott Keyes of Going.com and formerly Scott’s Cheap Flights, regularly reminds people to follow his golden rule of air travel: back-timing when to book based on your departure date, in order to align with an airline’s “advanced purchase requirement” found in the fine print of the fare terms and conditions.

“Pull up a calendar and circle 21 days before your travel date,” he said. “That needs to be your sort of drop-dead date to get your flights booked by.”

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Some California restaurants face stark realities, burdens after minimum wage increase

Some California restaurants face stark realities, burdens after minimum wage increase
Some California restaurants face stark realities, burdens after minimum wage increase
tattywelshie/Getty Images

(NEW YORK) — It’s been nearly one month since California raised the minimum wage at certain restaurants, which has put a spotlight on a course correction that many see as long overdue.

But for some — and not just fast food franchise owners — the newly raised bar for compensation also marks a pivotal point for restaurants to remain competitive in an already difficult post-pandemic landscape. The industry with famously thin margins is once again being pushed to make monetary and operational adjustments to stay afloat, all without compromising consumer expectations.

Some customers have already felt the pinch of costs being passed onto them, as recently reported by the Wall Street Journal, which restaurant owners and executives at chains like Chipotle and McDonald’s warned could come as a result of the state voting to increase the minimum from $16 to $20 an hour at restaurant chains with at least 60 locations nationwide.

Market-research firm Dataessential provided ABC News with menu price analysis at 70 limited-service restaurants (LSR), which includes both fast-food and fast-casual chains, that showed California eateries have increased prices by 10% overall since September and has outpaced all other states.

“I know that we are course correcting from a minimum wage that hasn’t kept up with the cost of living index and has not kept up with inflation. The pendulum is swung to kind of make up for a lot of inactive and stagnation with wages. But for restaurants to be the first industry to bear the brunt of this is really tough,” Briana Valdez, founder and CEO of HomeState in Southern California, told ABC’s Good Morning America.

“Coming out of a time where restaurants, who were essential workers during the pandemic and fought so hard to keep their doors open and to keep teams employed, now have another major impact on our ability to keep our teams happy and to keep our doors open, and to continue to offer affordable options for our diners,” she continued. “It’s another massive challenge on the heels of just kind of getting our feet back on the ground.”

Valdez, who’s placed equity and wellbeing at the forefront of her business, first brought a taste of Texas food and hospitality to Hollywood, California with house-made flour tortillas, breakfast tacos, queso, and brisket back in 2013 and has since expanded to eight restaurant locations across Southern California with 350 employees.

While her restaurant group doesn’t meet the same volume as restaurants in the LSR category mandated in the new law, the daughter of first-generation Mexican American parents told GMA frankly that “$20 an hour now it’s not competitive — it’s just the starting point now for most restaurants that are competing for the same talent pool.”

“All things being equal,” she said thinking of potential applicants, “most people are going to apply for the job that has a higher rate, so you really start to compete directly with people who are mandated by [AB 1228] to have a $20 an hour starting wage — It drives everybody’s wages up.”

Valdez, who previously worked in fine dining at Thomas Keller’s Bouchon in Beverly Hills, opened “with a pooled house and that was groundbreaking at the time,” she said of the equitable pay structure that divides tips between the kitchen and service staff evenly.

On average last year, Valdez’s employees netted nearly $24 per hour, which is how she said they’ve “been able to stay competitive.” But since that can’t be listed as a starting wage due to tips, she’s had to get creative with how to present the overall work experience with appealing benefits “to make the work-life balance really healthy,” such as telehealth for $5 a paycheck that extends to employees’ families, pet insurance, family meal, and two days off in a row.

On top of the immediate public-facing challenges that come from this all-at-once financial change, restaurant owners are also left to juggle rising food costs and other variables in the supply chain that can greatly impact a restaurant’s overhead and bottom line.

“Our vendors are all under the same pressures that we are — they’re all fighting to keep their relationships intact with their restaurants — but their costs are all going up as well,” Valdez pointed out. “So as restaurants, we’re on the last end of all those commodities and markets that have come before us,” such as farmers, harvest labor, transit of crops, food storage, packing, and distribution.

“We’re being as transparent as we can because cost has gone up,” she continued, sharing for example that HomeState is “losing money every time we sell a brisket taco.”

Ultimately, Valdez said this culmination of increased costs for operators have to go somewhere: “It’s going to shift the landscape for the diner — we are going to see increased menu prices and that is just a byproduct of of this.”

Even Michaela Mendelsohn, who was appointed to Gov. Gavin Newsom’s Fast Food Council last fall before AB 1228 was signed into law, is seeing the immediate financial impact on her restaurants.

The CEO of Pollo West Corporation, one of the largest franchisees of the fast casual California restaurant chain El Pollo Loco, told GMA they preempted price raises in February before the minimum wage law took effect on April 1 to test the waters and “had a 3% decline in transactions.”

“It’s become really clear to us that our customers are [experiencing] sticker shock and price fatigue,” Mendelsohn said. “With inflation, we’ve had to increase too many times and it’s not the answer anymore or else we’ll just keep reducing our business to less and less people.”

“We quickly shifted from being profitable to losing money on April 1,” the former president of the El Pollo Loco Franchise Association of nine years said frankly. “We’re in a tough position right now where we’re pretty much having to accept the fact that we’re making no money for a while until we figure this out.”

To cut costs and stay afloat, Mendelsohn said their restaurants have had to reduce hours by roughly more than 10%, simplify menus, and implement new technologies such as automated ordering kiosks, which she explained can have a long learning curve for customers and hasn’t helped save any money in the short term.

“We’re also looking at the possibility of certain stores opening later or closing earlier — because those fringe hours are often not profitable. And now they’ve become that much less profit,” she added. “AI will be the next big step, we’ll be one of the test stores — to start testing automation in our drive thru,” but in the meantime an employee still needs to be on headset to monitor each transaction.

Mendelsohn, who’s owned El Pollo Loco franchises for 36 years, said this “is a throwback to the recession” when the business “had double digit declines for three years.” 

“This was supposed to be something I was wanting to leave to my kids — but I’m not sure what’s gonna be left. I’m fighting to keep something there that’s valuable for them,” she said.

The mother of five and transgender activist who has worked closely with the California Legislature on an array of business policies, said, “I’m sad to say this law was so ill advised in my eyes and many others to have it just focus on 500,000 fast food workers, but there’s 40 million people that live in the state. When you just choose one industry, that’s a good size of the state but certainly just a small piece in the totality, why isn’t everybody getting $20 an hour and why isn’t it being done over a period of time so that everybody can adjust accordingly? I don’t see it as a solution.”

While it’s still too early to know how the wage increase has impacted specifics on hiring or staffing, according to a representative from the National Restaurant Association, tangible data will be available from the Bureau of Labor Statistics next month in the April jobs report which can help paint a clearer picture of the new law’s inaugural impact. 

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Amazon Prime Day 2024: Here’s what to know and expect

Amazon Prime Day 2024: Here’s what to know and expect
Amazon Prime Day 2024: Here’s what to know and expect
Nipitpon Singad / EyeEm/Getty Images

(NEW YORK) — Amazon Prime Day is making its annual return in July.

The retailer previously announced the return of its biggest shopping event of the year along with plans to include even more savings than it has in years past.

“I’m thrilled to share that Prime Day will be back this July,” Doug Herrington, Amazon CEO of Worldwide Amazon Stores, wrote in the caption of a recent Instagram post. “This will be Amazon’s 10th Prime Day, and I’m excited for Prime members around the world to discover some of the best deals of the summer.”

What is Amazon Prime Day?

Prime Day is a 48-hour shopping event that gives Amazon Prime members exclusive access to deals on Amazon.com across all categories including fashion, home, kitchen products and more.

When is Amazon Prime Day 2024?

According to a blog post on Amazon’s website, Prime Day 2024 will be held in July. This will be Amazon’s 10th Prime Day event, according to the company.

“Prime Day will take place in the following countries: Australia, Austria, Belgium, Brazil, Canada, Egypt, France, Germany, India, Italy, Japan, Luxembourg, Mexico, Netherlands, Poland, Portugal, Saudi Arabia, Singapore, Spain, Sweden, Turkey, the United Arab Emirates, the U.S., and the UK,” the company stated.

Best Prime Day deals and what to expect

Last year’s event included discounts on brands such as Lancôme and Kérastase, as well as Amazon-exclusive deals that you couldn’t find anywhere else.

Amazon devices such as Echo systems, Fire TV Sticks, and Kindles, have also traditionally gone on sale. It’s also a great time to make purchases of electronics that you have been waiting to snag at a lower price.

There were also loads of back-to-school, fashion and tech deals.

How do I score the best deals during Prime Day?

During the sale, there will be multiple discounts to explore. Be sure to look out for what Amazon calls “Flash Deals” or “Lightning Deals,” which are time-sensitive. While some items are on sale all day long, Lightning Deals will only last as long as selected products remain in stock.

Do I need to have a Prime membership?

Yes, Prime Day is for Amazon Prime members only. Not a member just yet? Amazon offers a 30-day free trial of Prime membership for shoppers who want to be able to participate in Prime Day. If you are looking to make the most of this sale, signing up for a membership is the best way to go. For those online shopping lovers who are looking to save all year round, the membership is $14.99/month or $139/year. Students can register at half price for $7.49 per month.

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Southwest Airlines CEO says airline may reevaluate open seating after financial loss

Southwest Airlines CEO says airline may reevaluate open seating after financial loss
Southwest Airlines CEO says airline may reevaluate open seating after financial loss
Angus Mordant/Bloomberg via Getty Images

(NEW YORK) — Southwest Airlines famously allows passengers to select their own seats upon boarding, but the low fare carrier could be changing course.

Earlier this week, after the Dallas-based carrier reported a $231 million net loss from the first quarter of 2024, CEO Bob Jordan commented on the “disappointing” results and said they are “evaluating options to enhance our Customer Experience” which he said includes “onboard seating.”

“We are focused on controlling what we can control and have already taken swift action to address our financial underperformance and adjust for revised aircraft delivery expectations,” he continued.

On a webcast recording of the earnings call, Jordan said, “It’s been several years since we last studied this in-depth, and customer preference and expectations change over time.”

Jordan later spoke about the potentially massive shift to its open seating cabins as a means to drive up revenue, CNBC first reported.

“We’re looking into new initiatives, things like the way we seat and board our aircraft,” Jordan told CNBC.

While Southwest offers priority boarding groups for an additional fee, the company’s all-Boeing 737 fleet of single economy class aircraft is known by consumers and among airline competitors for its simplistic and affordable experience.

Southwest did not respond to ABC News’ request for additional comment and pointed to the quarterly earnings report.

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