Wrongful death lawsuit filed over Philadelphia EMS response

Wrongful death lawsuit filed over Philadelphia EMS response
Wrongful death lawsuit filed over Philadelphia EMS response
The Igwe Firm

(PHILADELPHIA) — A Philadelphia man who requested medical help died after emergency services personnel responded to his home but left without attempting to forcibly enter it, a new lawsuit alleges.

Roberto Santiago Sr., 57, activated a medical device requesting EMS to respond to his home in the early hours of April 24, 2024, while in medical distress, according to a complaint filed this week against the city of Philadelphia.

When EMS personnel arrived around 2:55 a.m. that day, a neighbor on the second floor of the residence informed them Santiago was home and directed them to his residence, according to the Igwe Firm, which filed the complaint on behalf of Santiago’s family.

EMS personnel knocked on his door at 3:01 a.m. but there was no response because Santiago was incapacitated, according to the law firm. They left several minutes later without attempting to forcibly enter his home, the Igwe Firm said.

Santiago died due to cardiac arrest, according to the law firm. His son, Roberto Santiago Jr., said he discovered his father’s body on the floor of his home later that day, still holding onto the medical device.

“There’s no price you can put on a life, there really isn’t, and especially someone like my dad,” Santiago Jr. said during a press event at the Igwe Firm office on Tuesday. “That was like my best friend. I loved him to death, I really did. I was with him all the time, he knew everything about me.”

The lawsuit alleges negligence and wrongful death, claiming that Santiago Sr.’s death “was caused solely by the negligence and carelessness” of the city. It is seeking compensatory and punitive damages.

The family began investigating his death after the neighbor told them that EMS had arrived but then left, the law firm said. Surveillance footage captured EMS personnel knocking on his door and then leaving when he didn’t answer, according to the law firm.

The family is calling on the city to conduct an investigation into its EMS protocols for when there is a failure to provide aid. The law firm said it is hoping to learn more about the city’s EMS protocols through its litigation and any potential city investigation. ABC News has reached out to the state’s health department for more information regarding EMS protocols.

“We all pay for these services, and to simply walk away without trying to do any lifesaving procedures, without trying to gain forceful entry, for people who are more than likely incapacitated due to their medical distress, is simply unacceptable,” Emeka Igwe, the attorney who filed the lawsuit, said at the press event.

Santiago Jr. said he would like an apology and “some change to be had, something where this doesn’t happen to no one else.”

This is the second such lawsuit filed by Igwe against the city this month over an EMS response alleging negligence and wrongful death.

Geneva Mackrides, 74, activated her Life Alert medical device while experiencing a medical emergency in her apartment on Dec. 23, 2023, according to a complaint filed earlier this month. Philadelphia EMS personnel responded to her apartment building but left after several attempts to reach her, the complaint alleges.

Several hours later, her son received a call from Life Alert that his mother had activated her emergency distress signal but there had been no follow-up, according to the complaint. He checked a Ring camera in her home and, after seeing his mother lying on her kitchen floor, contacted Life Alert to dispatch EMS personnel again, though she was dead, according to the complaint.

The city of Philadelphia declined to comment on both lawsuits because they remain active, a spokesperson for the city’s law department told ABC News.

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Trump criticizes Federal Reserve, calls for lower interest rates

Trump criticizes Federal Reserve, calls for lower interest rates
Trump criticizes Federal Reserve, calls for lower interest rates
Federal Reserve Chairman Jerome Powell/Kevin Dietsch/Getty Images

(WASHINGTON) — President Donald Trump late Wednesday criticized the Federal Reserve, urging the central bank to reduce interest rates, hours after it chose to leave borrowing rates unchanged.

The move marked the latest example of Trump exerting pressure on the Federal Reserve, despite a longstanding norm of political independence at the central bank.

Trump said lower rates would best prepare the economy for tariffs that are set to escalate over the coming weeks.

“The Fed would be MUCH better off CUTTING RATES as U.S. Tariffs start to transition (ease!) their way into the economy,” Trump said in a post on Truth Social on Wednesday, adding “Do the right thing.”

The president did not provide further explanation but as recently as January, Trump advocated for interest-rate cuts in response to what he described as the prospect of lower oil prices.

Speaking in Washington, D.C. on Wednesday afternoon, Fed Chair Jerome Powell faulted Trump’s tariffs for a “good part” of recent inflation, advocating for a wait-and-see approach as the new administration’s policy changes take hold.

Even as the Fed left its main policy lever unchanged, the central bank predicted weaker year-end economic growth and higher inflation than it had in a December forecast.

Uncertainty clouds the economic outlook, Powell said, pointing to the Trump administration’s potentially “significant policy changes” in areas like trade, immigration and regulation.

“Uncertainty around the changes and their effects on the economic outlook is high,” Powell said. “We are focused on parsing the signal from the noise.”

If the central bank raises rates as a means of protecting against tariff-induced inflation, the Fed risks stifling borrowing and slowing the economy, experts previously told ABC News.

On the other hand, experts said, if the Fed lowers rates to stimulate the economy in the face of a potential slowdown, it threatens to boost spending and drive up inflation.

The rare rebuke of the central bank by Trump came weeks after his tariffs touched off a global trade war that sent stocks reeling and triggered concern about a possible recession.

By some key measures, however, the economy remains in solid shape. A recent jobs report showed steady hiring last month and a historically low unemployment rate. Inflation stands well below a peak attained in 2022, though price increases register nearly a percentage point higher than the Fed’s goal of 2%.

In January, Trump also made a call for lower rates, days before the Fed opted to hold interest rates steady.

Speaking at a press conference in Washington, D.C. after that rate announcement, Powell declined to comment about Trump’s call for lower interest rates, saying it would be “inappropriate” to respond.

“The public should be confident that we’ll continue to do our work as we always have,” Powell said, adding that the Fed would continue to “use our tools to achieve our goals.”

After the rate decision on Wednesday, a reporter again asked Powell whether Trump may interfere with the Fed. In a brief response, Powell affirmed his previous comments.

“I think I did answer that question in this very room some time ago,” Powell said. “And I have no desire to change that answer, and have nothing new for you on that today.”
 

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Wildfires erupt as strong winds continue to hit parts of the country

Wildfires erupt as strong winds continue to hit parts of the country
Wildfires erupt as strong winds continue to hit parts of the country
ABC News

(NEW YORK) — More than 24 million Americans are under wildfire warnings due to strong winds on Thursday, posing a threat to existing fires in several states, and as a powerful storm moves toward the Northeast.

A wildfire was reported burning within the Sam Houston National Forested in San Jacinto County, Texas, on Wednesday evening. The fire, named the Pauline Road Fire, has grown to 2,000 acres with only 10% containment as of Thursday morning with the possibility of getting worse due to the strong winds, according to Montgomery County Judge Mark Keough.

“The weather today will not be on our side,” Keough said in a statement. “We expect significant wind gusts today with low humidity and warmer temperatures. This will make fighting difficult.”

Mandatory evacuations that were issued in Montgomery and San Jacinto counties are still in place Thursday. Thick smoke engulfed roads near the flames, leaving drivers with minimal visibility.

Thirty-eight fires have also been reported across Arkansas, with eight of those in the central region of the state.

“Our crews are deployed across the state and are partnering with local fire departments, the National Park Service and the U.S. Forest Service,” the forestry division said Wednesday.

Firefighters also responded to several fires in New Mexico on Wednesday, including the Gail Fire, which has burned 235 acres and is zero percent contained, officials said.

Overnight, eight tornadoes were also reported in Illinois, with strong winds knocking down trees and damaging roofs in the southern suburbs of Chicago. In Indiana, crews cut down part of a massive tree that uprooted and fell into a home due to the heavy gusts.

On Thursday, a critical risk for fire danger is in place for southeast Colorado, northeast New Mexico, the panhandles of Texas and Oklahoma and southeast Kansas, where wind gusts of up to 50 mph are expected, accompanied with relative humidity between 8% and 15%.

In southwest Texas, southern and central Louisiana and the coast of Mississippi are expected to face 30 mph wind gusts and relative humidity as low as 30%.

Power remains out for 50,000 customers in Nebraska this morning, along with 10,000 in Arkansas, 7,000 in Indiana and 24,000 in Michigan, according to officials.

Meanwhile, snow is expected to fall over Chicago and areas of Michigan on Thursday, with rain arriving to the East Coast during the evening Thursday and overnight Friday.

ABC News’ Ginger Zee contributed to this report.

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Right main landing gear collapsed on impact in fiery Toronto plane crash: Preliminary report

Right main landing gear collapsed on impact in fiery Toronto plane crash: Preliminary report
Right main landing gear collapsed on impact in fiery Toronto plane crash: Preliminary report
Katherine KY Cheng/Getty Images)

(TORONTO) — The right main landing gear collapsed on impact when a Delta flight landed at Toronto’s Pearson International Airport last month, with the wing hitting the runway and fuel spray causing a massive fire, according to a preliminary report from the Transportation Safety Board of Canada.

There was no final cause of the crash in the report released Thursday, but the investigation found that the right main landing gear broke and collapsed on impact as the plane landed at a high descent rate.

The first officer, who was in her fifth straight day of flying, was at the controls of the plane, according to the report. She had 1,422 hours of flying total, which is below the Federal Aviation Administration minimum to be a commercial pilot.

She was able to fly commercially with a special exception from the FAA because she had a specific aviation degree and received a waiver, the report said.

All 80 people on board survived while 21 passengers were injured — two seriously, the report said.

This is a developing story. Please check back for updates.

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Michigan hospital employee shoots co-worker outside building in ‘targeted attack’: Police

Michigan hospital employee shoots co-worker outside building in ‘targeted attack’: Police
Michigan hospital employee shoots co-worker outside building in ‘targeted attack’: Police
avid_creative/Getty Images

(TROY, Mich.) — A hospital employee shot a co-worker multiple times in Troy, Michigan, at the building’s parking garage on Thursday in a “targeted attack,” according to police.

The employee was struck twice in the arm when the suspect fired a handgun five times outside Corewell Health Beaumont Troy Hospital, according to Lt. Ben Hancock of the Troy Police Department. The victim’s vehicle was also struck, Hancock said.

The victim — a 25-year-old man from Troy — is alive and in stable condition.

The suspect was taken into custody after he fled the scene, police said. Officials have not revealed the identity of the suspect.

Police responded to the shooting on Thursday at about 7 a.m. local time, according to police, with the suspect being taken into custody a couple hours later.

“One victim is in the emergency department for medical treatment. Patients with services scheduled should not come to the hospital at this time. Patients may call the department where they were scheduled for service directly,” Corewell Health said in a statement to ABC News.

The hospital was immediately put on lockdown “out of an abundance of caution,” Corewell Health said. It is now in the process of resuming normal operations, according to police.

This is a developing story. Please check back for updates.

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Released JFK files reveal Social Security numbers of former staffers

Released JFK files reveal Social Security numbers of former staffers
Released JFK files reveal Social Security numbers of former staffers
Bettmann / Contributor

(WASHINGTON) — The Social Security numbers and other personal details of at least two former congressional staffers who investigated the assassination of President John F. Kennedy were revealed by this week’s release of declassified records ordered by President Donald Trump.

Joseph diGenova, 80, and Christopher Pyle, 86, both had their names, birth dates, birth places and Social Security numbers unmasked in the document released by the National Archives — potentially putting them at risk of identity theft and fraud.

The Washington Post spoke to both of the former staffers and ABC News confirmed that both men’s Social Security numbers were in the newly-published documents.

It is unclear how many other people whose Social Security numbers are in the documents and are also still alive. The Washington Post reported that data of more than 200 former congressional staffers and others was made public.

Of those, more than 80 people with birth dates between 1930 and 1952 — putting them in their 70s, 80s or 90s — also had their Social Security numbers and birth dates published.

Trump signed an executive order on Jan. 23 directing the release of all remaining records related to the assassination, saying it was in the “public interest” to do so.

The records were posted to the National Archives’ website on Tuesday, joining recently released records posted in 2023, 2022, 2021 and 2017-2018.

Tuesday’s initial release contained 1,123 records comprising 32,000 pages. A subsequent release on Tuesday night contained 1,059 records comprising 31,400 additional pages.

More than 60,000 pages related to the 1963 assassination were released. Many of the pages had been previously disclosed, but with redactions. Many, but not all, redactions have been removed.

The records were posted to the National Archives webpage under the headline “JFK Assassination Records — 2025 Documents Release.”

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Warren warns of ‘dire consequences’ of Education Department firings for student loans

Warren warns of ‘dire consequences’ of Education Department firings for student loans
Warren warns of ‘dire consequences’ of Education Department firings for student loans
Drew Angerer/Getty Images

(WASHINGTON) — Sen. Elizabeth Warren is urging Education Secretary Linda McMahon to reinstate former Department of Education employees who were critical to the nation’s federal student aid process or else borrowers will suffer “dire consequences,” according to a letter Warren sent to McMahon on Wednesday.

“The Department of Education (ED) appears to be abandoning the millions of parents, students, and borrowers who rely on a functioning federal student aid system to lower education costs,” Warren and a group of Democratic senators wrote in a letter to McMahon.

“ED should immediately restore all fired [Federal Student Aid] employees responsible for reviewing student aid complaints and refrain from taking any measures to deter the submission of complaints,” the senators added.

The Education Department intended to remove the “Submit a Complaint” button from FSA’s website, according to the letter. It found a senior employee at the department called the move an “overall win” as the change would decrease the volume and number of complaints. But more than 90% of the office’s complaints were submitted online last year.

“ED’s actions will hurt parents trying to understand how to submit the FAFSA correctly so that they can afford to send their child to college, veterans whose loan repayment status has been processed incorrectly due to their deployment, and students whose aid is being improperly withheld by predatory for-profit schools,” the letter said.

The letter alleges the FSA website changes — like moving the submit a complaint function — weakens FSA’s capacity to resolve complaints and puts borrowers at risk of loan scams. Warren, D-Mass., and the senators demand answers about the agency’s complaint backlog, why the department fired the civil servants, and how much influence Elon Musk and the Department of Government Efficiency had on the firings.

“Donald Trump is telling students that if you’re scammed by your student loan servicer or have a problem getting the aid you need to go to college, he doesn’t care,” Warren said in a statement to ABC News. “Secretary McMahon is helping Trump rip opportunities away from kids who just want a good education, and as a result, real people will get hurt. Democrats in the Senate are not going to roll over and give up on our kids — we’re fighting back,” Warren added.

This comes as President Donald Trump is expected to sign an executive order to gut the U.S. Department of Education at the White House on Wednesday, multiple sources familiar told ABC News. The president’s order will direct McMahon to take all necessary steps permitted by law to dissolve department, according to the sources familiar. It would take 60 votes in the Senate to dismantle the agency that Congress created.

The education department took its first steps to eliminate nearly half the agency’s workforce last week through a massive reduction in force, deferred resignations and retirement buyouts, according to the agency. After a federal judge ordered that former probationary employees be reinstated, dozens were rehired. A source familiar told ABC News that most of the reduction in force impacted the offices for Civil Rights and Federal Student Aid. FSA civil servants are tasked with helping the nation’s students achieve higher education, including overseeing a $1.6 trillion portfolio of student loans.

FSA received nearly 300,000 complaints in Fiscal Year 2024, according to the letter. The office had about 1,400 employees before the layoffs and hundreds will be lost after last week’s cuts.=

Still, the department will continue to administer its statutory functions that students from disadvantaged backgrounds rely on, including grants, formula funding and loans, McMahon stressed recently.

“We wanted to make sure that we kept all of the right people, the good people, to make sure that the outward-facing programs, the grants, the appropriations that come from Congress, all of that are being met and none of that is going to fall through the cracks,” she said on “The Ingraham Angle” on Fox News.

FSA’s operations have already been impacted, according to a source familiar. The federal student loan website was down briefly last week. Less than 24 hours after being fired, IT employees were called frantically to join an hours-long troubleshooting call, according to the source.

Throughout President Joe Biden’s tenure there were widespread issues with the Free Application for Federal Student Aid, or FAFSA, form. During a House Committee on Appropriations hearing last spring former Education Secretary Miguel Cardona said the department was working on fixing the botched rollout of the form “around the clock.” McMahon’s department touted a 50% increase on the number of FAFSA applications submitted compared to this time last year.

Warren and Sen. Bernie Sanders, the ranking member on the Senate’s Health, Education, Labor and Pensions committee, were among the 11 lawmakers who signed the letter. The deadline for the administration to respond is March 25.

A former FSA attorney, who did oversight and enforcement in the borrower defense unit, said they were heartbroken when they were let go from their dream job on Valentine’s Day.

Since the checks stopped coming in last month, the former employee said it’s been difficult living on unemployment benefits. The former employee described making about a fifth of what they brought in before being fired.

However, they said the letter to McMahon gives them renewed hope.

“If I could get my job back I would take it in a heartbeat,” the former FSA attorney told ABC News, adding, “I loved the work that we did.”

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Minnesota Republican state Sen. Justin Eichorn arrested for soliciting minor: Police

Minnesota Republican state Sen. Justin Eichorn arrested for soliciting minor: Police
Minnesota Republican state Sen. Justin Eichorn arrested for soliciting minor: Police
Hennepin County Sheriff’s Office

(BLOOMINGTON, Minn.) — A Minnesota Republican state senator was charged on Wednesday with soliciting a minor, according to federal prosecutors.

Justin David Eichorn, the Republican state senator for District 6, was arrested on Monday after communicating online with who believed to be a 17-year-old girl, but in reality was a police officer, officials said in a statement on Tuesday.

Law enforcement placed online advertisements offering commercial sex, and Eichorn began sending messages, saying, “I saw your post and (sic) chance you are still available tonight?” and “What’s a guy gota do to get with the hottest girl online tonight.”

The undercover officer — posing as a teenage girl — repeatedly said she was not 18, and Eichorn still “proceeded to ask the undercover officer about pricing for various sex acts she might perform,” federal prosecutors said.

After the detective arranged to meet with Eichorn on Monday in Bloomington, Minnesota, the 40-year-old lawmaker arrived in a pickup truck and was “arrested without incident,” police said.

The senator was booked into the Bloomington Police Department jail and was transported to Hennepin County Adult Detention Center, police said.

“As a 40-year-old man, if you come to the Orange Jumpsuit District looking to have sex with someone’s child, you can expect that we are going to lock you up,” Bloomington Police Chief Booker Hodges said in a statement.

Hodges also urged state legislators to “take this case and this type of conduct more seriously.”

Eichorn was charged with one count of attempted coercion and enticement of a minor, federal prosecutors said.

“The U.S. Attorney’s Office has no tolerance for public officials who violate federal law — particularly those laws meant to protect children,” said acting U.S. Attorney Lisa D. Kirkpatrick. “I am grateful to the Bloomington Police Department, to the FBI and to all law enforcement officers who use undercover operations to identify and arrest child sex predators to prevent them from abusing real children.”

After Eichorn’s arrest, both Republican and Democratic lawmakers in Minnesota have called for his resignation.

“We are shocked by these reports and this alleged conduct demands an immediate resignation. Justin has a difficult road ahead and he needs to focus on his family,” Minnesota Senate Republicans said in a statement.

House Republican leaders Speaker Lisa Demuth and Leader Harry Niska also demanded for Eichorn’s resignation.

“Given the seriousness of the charges, Senator Eichorn should resign. While he is entitled to due process, we must hold legislators to a higher standard,” Demuth and Niska said in a joint statement.

The Minnesota Democratic-Farmer-Labor Party also condemned Eichorn’s actions, saying “no one who solicits children belongs anywhere near public office or the State Capitol.”

“The facts presented by the Bloomington Police Department make it clear that Senator Eichorn is an immediate danger to the public and must resign immediately,” Minnesota DFL Executive Director Heidi Kraus Kaplan said in a statement.

Eichorn was also one of the senators to recently introduce a bill labeling “Trump Derangement Syndrome” as a form of mental illness.

The bill defines “Trump Derangement Syndrome” as “acute onset paranoia in otherwise normal persons that is in reaction to the policies and presidencies of President Donald J. Trump.”

Symptoms for “Trump Derangement Syndrome” include “verbal expressions of intense hostility” toward Trump and “overt acts of aggression and violence against anyone supporting” Trump or anything that symbolizes Trump, the bill said.

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As measles cases rise across the US, who may need another vaccine dose?

As measles cases rise across the US, who may need another vaccine dose?
As measles cases rise across the US, who may need another vaccine dose?
Jan Sonnenmair/Getty Images

(NEW YORK) — As measles cases continue to spread across the United States, many Americans may be asking themselves if they need a measles vaccine booster to enhance protection.

An outbreak in western Texas has grown to 279 cases, mostly among those who are unvaccinated or whose vaccination status is unknown. Meanwhile, an outbreak in nearby New Mexico has also increased, reaching 38 cases as of Wednesday.

The Centers for Disease Control and Prevention (CDC) currently recommends that people receive two vaccine doses, the first at ages 12 to 15 months and the second between 4 and 6 years old. One dose is 93% effective, and two doses are 97% effective, the CDC says.

Most vaccinated adults don’t need another vaccine dose, said Dr. Paul Offit, director of the Vaccine Education Center at Children’s Hospital of Philadelphia. He also said it’s important to call another shot of the MMR vaccine “a dose” as opposed to a “booster.”

He explained that the measles vaccine used to be a single-dose vaccine before a second dose was recommended in the late 1980s.

“In the late ’80s, there were sort of big outbreaks of measles,” Offit told ABC News. “But if you looked at the epidemiology of those outbreaks, it was in people who never got a vaccine.”

He went on, “So it wasn’t that the immunity faded, that the vaccine wasn’t good enough. It’s an excellent vaccine as a single-dose vaccine. The problem was people didn’t get it. So, the second dose recommendation really was to give children a second chance to get a first dose.”

Depending on the year you were born

If someone was born before 1957, they are presumed to have life-long immunity against measles, Offit said.

Before the MMR vaccine was available, nearly everyone was infected with measles, mumps and rubella during childhood, according to the CDC.

Those with a confirmed laboratory diagnosis of measles are protected from the virus, the agency adds.

In 1963, the first measles vaccine became available, followed by an improved vaccine in 1968, said Dr. Gregory Poland, a vaccinologist and co-director of The Atria Research Institute — which focuses on disease prevention.

A very small number of people, representing less than 5% of Americans, may have received the inactivated measles vaccine from 1963 through 1967 during childhood, which may not have offered sufficient protection against the virus. These people would be eligible for re-vaccination with one or two doses, the CDC says.

“So, the first measles vaccine licensed in the U.S. was in 1963 and it was an inactivated vaccine,” he told ABC News. “That inactivated vaccine had two consequences to it. One, it did not produce protective immunity and, number two, it led to — when people did get exposed and infected — it led to atypical measles, and that can be very severe.”

Poland said, at the time, there was also a live attenuated measles vaccine, similar to what is used today “but it was not very attenuated or weakened, and so it caused a lot of side effects.”

He explained that to decrease side effects, physicians would give a patient a vaccine and then a shot of immunoglobulin, or antibodies. While this decreased side effects, it also tended to kill the vaccine virus, not giving people adequate immunity.

For those who were vaccinated with the single-dose vaccine similar to the one used today — or received the MMR vaccine — Offit said another dose is likely not needed.

In 1989, the Advisory Committee on Immunization Practices, the American Academy of Pediatrics and the American Academy of Family Physicians recommended children receive a second MMR dose.

Offit and Poland said anyone who has received two doses of the MMR vaccine does not need to receive another dose.

If someone is unsure if they are immune to measles, they should first try to find their vaccination records. If they cannot find written documentation, there is generally no harm in receiving another dose of the MMR vaccine, according to the CDC. A health care provider can also test blood to determine whether someone is immune, but this is generally not recommended.

On its website, the CDC says older children, adolescents and adults need one or two doses of MMR vaccine if they don’t have evidence of immunity.

Infants in a high-risk area

In the face of the growing measles outbreak, the CDC issued an alert on March 7 saying parents in the outbreak area should consider getting their children an early third dose of the MMR vaccine.

Texas health officials have also recommended early vaccination for infants living in outbreak areas.

This would result in three doses overall: an early dose between age 6 months and 11 months and then the two regularly scheduled doses.

Poland says it’s important to note that this dose is only for infants living in high-risk areas or going to visit high-risk areas and not recommended for most children.

“Generally, the reason we don’t give [the vaccine] at an early age is that, if the mother was immunized or had disease, the antibodies that she has are passed through the placenta to the baby — those last around 12 months,” he said. “If you give the vaccine prior to that, then some amount of that live virus vaccine will be killed by the mother’s antibodies circulating in the baby, and so it’s not long-lasting, high-titer immunity.”

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‘Get them here now!’: 911 calls from California’s Eaton Fire full of pleas for help

‘Get them here now!’: 911 calls from California’s Eaton Fire full of pleas for help
‘Get them here now!’: 911 calls from California’s Eaton Fire full of pleas for help
ABC News

(CALIFORNIA) — Voices were full of panic when 911 operators began answering the urgent calls for help that started flowing into the emergency line on the evening of Jan. 7.

“There’s houses on fire. There’s no [expletive] anybody here,” one caller told the woman answering for the Sierra Madre Police Department in the suburbs of Los Angeles County. The caller was begging for firefighters. “Get them here now!”

The caller had spotted what would become known as the Eaton Fire, one of the most destructive infernos in California history.

ABC News and affiliate KABC-TV obtained a recording of the woman’s call, along with multiple other conversations between residents and Sierra Madre dispatchers under the California Public Records Act.

The recordings shine new light on the initial confusion and subsequent fear faced by residents who saw the initial flames during January’s deadly wildfires.

“I don’t know if anyone has called yet, but we noticed that there is an extremely large fire to the northwest of Grand View,” another caller said. “It looks like it’s in the neighborhood. Like, we’re starting to think we need to evacuate and we need Sierra Madre to start getting on this.”

The dispatcher responded that the fire was in neighboring Pasadena at the time, not in the caller’s area.

“No, no, no, not Pasadena,” the caller responded, explaining his location. “We just walked outside. We’re panicking to evacuate.”

One by one, the calls poured in from Sierra Madre and surrounding areas. A third caller told a dispatcher that he was not home at the time, but could see flames from a surveillance camera on his property.

“There’s homes on fire on Ranch Top in Hastings Ranch,” a fourth caller said. “There’s no fire truck out here. Not one.”

Over the next 24 days, the Eaton Fire would spread across 14,000 acres in the San Gabriel Mountains, Altadena, Pasadena and Sierra Madre, according to the California Department of Forestry and Fire Protection. More than 9,000 structures were destroyed and 17 people died.

The cause of the fire remains under investigation.

The Eaton Fire started more than seven hours after the Palisades Fire broke out on the other side of Los Angeles County, near the Pacific Ocean.

Multiple agencies, including the Los Angeles County Sheriff’s Department, the California Highway Patrol and the Los Angeles Police Department, have declined requests to provide ABC News with audio files associated with the Palisades Fire.

 

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